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The Baby Cot Shop, Chelsea
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For The Nursery
Cribs Cot Beds Changing Units Baby Bed Linens Nursery Rocking Chairs Moses Baskets Travel Systems
Baby Clothes and Shoes
Newborn Layette
For The Bedroom
Beds Bed Linens for Children Chests of Drawers Bookshelves Tables & Chairs Wardrobes
Shop Decor
Art & Décor Wallpaper Fabrics Lighting Rugs Mirrors
Shop By Occasion
New Baby Gifts Christening Gifts BCS Gift Card Gifts for New Mums Toys
Shop By Collection
Balmoral Kensington Chelsea Athens Tribeca Cadogan Notte Fatata
Our services
Personal Shopping Interior Design Concierge
Inside the Nursery Blog
Contact Us
Baby
For The Nursery
Cribs
Cot Beds
Changing Units
Baby Bed Linens
Nursery Rocking Chairs
Moses Baskets
Travel Systems
Baby Clothes and Shoes
Newborn Layette
Toddler
For The Bedroom
Beds
Bed Linens for Children
Chests of Drawers
Bookshelves
Tables & Chairs
Wardrobes
Decor
Shop Decor
Art & Décor
Wallpaper
Fabrics
Lighting
Rugs
Mirrors
Gifts
Shop By Occasion
New Baby Gifts
Christening Gifts
BCS Gift Card
Gifts for New Mums
Toys
Collections
Shop By Collection
Balmoral
Kensington
Chelsea
Athens
Tribeca
Cadogan
Notte Fatata
Services
Our services
Personal Shopping
Interior Design
Concierge
Inside the Nursery Blog

LOGIN
CREATE AN ACCOUNT
CONTACT US






The Baby Cot Shop, Chelsea
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  • Privacy Policy

Privacy Policy

This is the privacy notice of Little Sequoia Ltd T/A The Baby Cot Shop. Registered in England and Wales 08341824.

In this document, "we", “our” and “us” refers to The Baby Cot Shop.

Our registered office is at 408 Kings Road, Chelsea, London SW10 0LJ.

Introduction

This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us.

It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.

We undertake to preserve the confidentiality of all information you provide to us. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).

The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org.

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

In addition to our policies below, we operate clean desk and clear screen policies. We also use the latest internet security software to protect personal data.

The basis on which we process information about you:

The law requires us to determine under which defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data.

If the basis changes, if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

Information We Process Because We Have a Contractual Obligation With You

When you connect with us on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

1.1. Verify your identity for security purposes;

1.2. Provide you with our products and services; and

1.3. Provide you with suggestions and advice on products, services and how to obtain the most from using our website.

We process this information on the basis that there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Information We Process Because We Have a Legal Obligation

We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

This may include your personal information.

Information Relating to Your Method of Payment

We collect online payments via this website using secure payment methods. For your protection, we use PayPal, Stripe, Visa, MasterCard and American Express. Information is encrypted to prevent your personal information from being seen by a third party, including us. Therefore, we do not store your payment details.

Contacting Us

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

We do not keep any personally identifiable information associated with your message.

Complaining

When we receive a complaint, we record all the information you have given to us.

We use that information to resolve your complaint.

If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

Cookies

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and providing the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

Personal Identifiers From Your Browsing Activity

Requests by your web browser to our servers for web pages and other content on our website are recorded.

We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

We use this information in aggregate to assess the popularity of the web pages on our website and how we perform in providing content to you.

If combined with other information we know about you from previous visits, the data could possibly be used to identify you personally, even if you are not signed in to our website.

Access to Your Personal Information

At any time, you may review or update personally identifiable information that we hold about you, by contacting us.

To obtain a copy of any information that is not provided on our website you may send us a request via our contact form. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

Verification of Your Information

When we receive any request to access, edit or delete personally identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Encryption of Data Sent Between Us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

How You Can Complain

  • If you are not happy with our privacy policy or if you have any complaint, then you should tell us via our contact form.
  • If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration. 
  • If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office. This can be done at https://ico.org.uk/concerns/

Retention Period for Personal Data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

  • to provide you with the services you have requested;
  • to comply with other laws, including for the period demanded by our tax authorities;
  • to support a claim or defence in court.

Compliance With the Law

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. 

Review of this Privacy Policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any questions regarding our privacy policy, please contact us.

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Trade Application

Thank you for your interest in partnering with The Baby Cot Shop. We are proud to partner with a select number of interior designers and architects. Fill in the form below and we will contact you by email if your application is accepted.


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Trade Application - Agreement

  • Discount privilege is non-transferable to clients, purchasing agents or any third party.
  • Payment is due at time of order.
  • There is no discount on delivery & assembly charges.
  • Some items are excluded from the discount, contact us to enquire
  • By accepting membership to The Baby Cot Shop's Trade Membership scheme, you agree that you will purchase The Baby Cot Shop’s products for the sole purpose of conducting business with an individual client, and that you will not resell such merchandise to the general public through retail stores, the internet, printed materials, or any other means.
  • By applying to our Trade Program, you agree that the email addresses you give us as contacts will be added to our email marketing list. However, if you do not want to receive these marketing emails, you may opt out via the link at the bottom of our marketing emails at any time.
  • Membership may be denied or terminated at any time, with or without cause, at The Baby Cot Shop’s sole discretion.
  • We may request evidence of suitability to our trade program. For full terms and conditions visit www.thebabycotshop.com/terms-conditions
  • I confirm, on behalf of the company I represent, that I agree with the terms & conditions of membership

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Chelsea Boutique
408 King's Road, Chelsea, London, SW10 0LJ


Opening Hours

Mon: Closed
Tues: Private Appointments
Wed: 10:00 AM - 6:00 PM
Thur: 10:00 AM - 6:00 PM
Fri: 10:00 AM - 6:00 PM
Sat: 10:00 AM - 6:00 PM
Sun: Closed

Harrods
4th Floor
87-135 Brompton Road, SW1X 7XL


Opening Hours

Visit us 7 days a week in Harrods, 10:00 AM – 9:00 PM (Sunday 11:30 AM – 6:00 PM)

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Payment methods
  • American Express
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  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
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Company

  • Our Story
  • Contact Us
  • In the Press
  • Ethical Sourcing
  • Sustainability

Resources

  • Inside The Nursery
  • Expert Guides
  • Trade Partnership
  • Digital Catalogue
  • FAQs

Useful Links

  • Shipping & Delivery
  • Terms & Conditions
  • Returns & Refund Policy
  • Custom Made Orders
  • Privacy Policy
  • Trade Partnership Terms

Stay connected with us on

Payment Methods

Payment methods
  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

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