Terms for Trade Partnership

The Baby Cot Shop

Trading name of Little Sequoia Ltd

Last updated: May 2026

These Terms

These Terms and Conditions govern all trade transactions between The Baby Cot Shop (trading name of Little Sequoia Ltd) and approved trade account holders, including interior designers, concierge services, and professional buyers purchasing on behalf of private clients.

These are business-to-business terms. All purchases made under a trade account are made for business purposes. Consumer protection legislation, including the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, does not apply to trade transactions.

By placing an order with us as a trade account holder, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.

Any external terms and conditions submitted by you in any format will not be accepted under any circumstances, whether signed or unsigned. Any variation to these Terms and Conditions must be agreed in writing by a Director of Little Sequoia Ltd.

Information About Us

Company Name: Little Sequoia Ltd, trading as The Baby Cot Shop

Company Registration Number: 08341824

Registered Address: 408 King’s Road, Chelsea, London SW10 0LJ

VAT Number: 187510395

ICO Registration Number: ZA899076

Trade Enquiries: [email protected]

Telephone: +44 (0) 203 371 7530

1. Interpretation

In these Terms and Conditions, the following words and expressions have the following meanings:

“Company”, “we”, “us”, and “our” refer to Little Sequoia Ltd trading as The Baby Cot Shop.

“Trade Client” or “you” means an approved trade account holder, including interior designers, concierge services, and professional buyers purchasing on behalf of private clients.

“End Client” means the private individual on whose behalf the Trade Client is placing an order.

“Order” or “Contract” means any confirmed order placed by a Trade Client under these Terms and Conditions.

“Goods” or “Products” means nursery furniture, cots, beds, storage, upholstered pieces, accessories, fabrics, and related products available through The Baby Cot Shop, including bespoke and made-to-order items.

“Bespoke” means any item made to a fabric, finish, dimension, or configuration chosen specifically by or for the Trade Client or their End Client.

“Custom Order” means any Bespoke or made-to-order item that cannot be resold as a standard product.

“Design Sign-Off” means the written confirmation by the Trade Client of the full specification of a Custom Order, after which no further changes may be made.

“COM” means customer-owned material supplied by the Trade Client for use in upholstered items.

“Interior Design Service” means a full project-based service including design consultation, product specification, procurement, and installation management.

“Clearance Item” means a product sold at a reduced price as a result of showroom or warehouse clearance.

“Standard Range” means products available from our current collection as shown on our website or in our showroom.

“Ex-Works Price” means a price that covers the cost of the goods only. All delivery, shipping, insurance, and logistics costs from our premises are the responsibility of the Trade Client unless otherwise agreed in writing.

2. Trade Account

To purchase under trade terms, you must hold an approved trade account with The Baby Cot Shop. To apply, please visit www.thebabycotshop.com and complete the trade account application form available in the website footer.

Approval of a trade account is at our sole discretion. We reserve the right to decline any application without providing a reason.

Your trade account is personal to your business and may not be transferred or used by any third party. You are responsible for ensuring that all orders placed under your account comply with these Terms and Conditions.

We reserve the right to suspend or terminate a trade account at any time where these Terms and Conditions are breached or where we have reasonable grounds to do so.

3. Orders and Contract Formation

All orders placed by a Trade Client are deemed to be an offer to purchase Goods from The Baby Cot Shop on these Terms and Conditions.

A contract is formed between us upon the earlier of:

Receipt of payment or deposit for the Goods
Our written confirmation of the order
Commencement of production or procurement of the Goods

We will issue a written order confirmation to you. Please review this carefully and notify us of any discrepancies immediately. The order confirmation, together with these Terms and Conditions, constitutes the entire agreement between us in respect of that order.

We reserve the right to decline any order at our discretion, including where stock is unavailable or where we are unable to fulfil the specification requested.

4. Product Specifications and Descriptions

We maintain a policy of continuous product development and reserve the right to amend product specifications without prior notice in relation to future sales.

All product images, descriptions, and dimensions on our website and in our materials are for illustrative purposes only and are subject to variation. Images do not form part of any contract.

We will use every reasonable effort to match finishes, colours, and materials to samples or references provided. However, due to the nature of hand finishing, natural materials, and the limitations of screen and print reproduction, variations in colour, texture, and tone may occur. Such variations are not considered defects.

As with all freshly handcrafted and painted pieces, furniture may carry the natural scent of its finish for the first two weeks. This is a characteristic of genuinely handmade production and will settle naturally with ventilation.

Solid wood furniture may develop hairline cracks over time as the wood naturally acclimates to its environment. This is a characteristic of genuine solid wood construction and is not a defect.

5. Measurements and Dimensions

All dimensions provided by us are as accurate as possible but are given as guidance only. Due to the bespoke, hand-made nature of our products and the use of natural materials, reasonable variances in stated dimensions may occur. We will not be held responsible for such variances.

All drawings and plans supplied by us are for guidance only and are not to be scaled.

We accept no liability in respect of goods being unsuitable for the Trade Client’s or End Client’s premises, or where access to those premises is impossible or impracticable, unless we have personally inspected and measured the relevant space prior to the order being placed.

It is the Trade Client’s responsibility to verify that all dimensions, access routes, and spatial requirements are suitable before confirming an order. Any additional costs arising from access difficulties or dimensional incompatibility shall be borne by the Trade Client.

Any variation to agreed dimensions requested after order confirmation may be subject to additional charges and is not guaranteed. Such requests must be made in writing prior to Design Sign-Off.

6. Pricing and VAT

All prices are quoted exclusive of VAT. VAT will be applied at the prevailing rate at the time of invoicing.

Unless otherwise stated in writing, all prices are Ex-Works. This means that the quoted price covers the cost of the goods only. All delivery, shipping, packaging, insurance, and logistics costs from our premises to the delivery address are the responsibility of the Trade Client.

Prices quoted are valid for 30 days from the date of quotation. After this period, we reserve the right to requote.

All prices are quoted in pounds sterling and all payments must be made in pounds sterling.

We reserve the right to increase prices where costs have risen between the date of quotation and the date of order, including increases in material, manufacturing, or logistics costs. Any such increase will be notified to you before your order is confirmed.

Where you select a fabric, finish, or material at a higher price point than the standard specification, an upcharge will apply. This will be confirmed to you in writing before your order is finalised. No upcharge will be applied without your prior written agreement.

All customs duties, local taxes, and import costs arising outside the United Kingdom are the responsibility of the Trade Client.

We reserve the right to correct any errors or omissions in quotations, order confirmations, invoices, or other documents at any time.

7. Payment

A non-refundable deposit of 50% of the total order value is required to confirm an order and commence production. The remaining balance is due no later than 14 calendar days before the agreed delivery or collection date.

For Custom Orders, the 50% deposit or full payment upfront is required at the time of order confirmation. Custom Orders are non-refundable and non-cancellable once confirmed.

We are not obliged to commence any works or procurement until the required deposit or payment has been received.

Payments can be made by credit card, debit card, or bank transfer. We do not accept cheques.

For international orders, full payment including any applicable shipping and logistics costs must be received before goods are dispatched.

Important: Where a Trade Client is placing an order on behalf of an End Client, the Trade Client assumes full financial responsibility for the order. The non-payment or cancellation by an End Client does not constitute grounds for the Trade Client to cancel an order or withhold payment from The Baby Cot Shop. We strongly recommend that Trade Clients secure commitment and payment from their End Clients before placing a Custom Order with us.

Late payment may result in delayed production, delayed delivery, and the accrual of storage fees. We reserve the right to suspend or cancel an order where payment is not received by the due date, without prejudice to our right to recover any costs already incurred.

We will apply interest to overdue invoices at a rate of 4% per annum above the base rate of Barclays Bank PLC from time to time, from the due date until payment is received in full. This is without prejudice to our rights under the Late Payment of Commercial Debts (Interest) Act 1998.

8. Custom and Made-to-Order Items

Custom Orders are items made to the Trade Client’s or End Client’s individual specification, including bespoke fabric and finish selections, non-standard dimensions, personalisation, or items commissioned as part of an Interior Design Service.

Custom Orders are non-cancellable and non-refundable once confirmed. This applies from the point at which the deposit or full payment is received.

Before production begins, we will issue a written Design Sign-Off confirmation setting out the full specification of the order. Once Design Sign-Off has been completed, no further changes may be made. Amendment requests prior to sign-off will be considered but are not guaranteed and may affect pricing and lead times.

Lead times for Custom Orders are estimates only and are not guaranteed delivery dates. Delays arising from circumstances outside our reasonable control, including manufacturer lead times, material availability, and logistics, do not entitle the Trade Client to cancel the order or reclaim any payment made.

9. Customer-Owned Material (COM)

We are able to work with customer-owned material for upholstery elements of an order, subject to the following conditions.

Any fabric supplied for use in upholstered items must comply with the UK Furniture and Furnishings (Fire) (Safety) Regulations and must be fire treated before it is supplied to us. It is the Trade Client’s responsibility to ensure compliance. We are not able to apply fire treatment to COM fabrics on your behalf.

We accept no liability whatsoever in relation to customer-owned material, including its performance, durability, longevity, fading, deterioration, or structural failure over time. Our workmanship warranty applies to our craftsmanship only and not to the supplied material.

By supplying COM, the Trade Client accepts full responsibility for its suitability, quality, and regulatory compliance.

10. Ownership and Risk

Ownership of the Goods remains with The Baby Cot Shop until full payment has been received.

Risk in the Goods passes to the Trade Client upon delivery to the agreed delivery address or upon collection from our premises.

Where payment is overdue, we may, without prejudice to any other rights, recover and resell the Goods. The Trade Client grants an irrevocable licence to The Baby Cot Shop, its agents, and employees to enter any premises where the Goods are stored for the purpose of repossession.

11. Delivery

All prices are Ex-Works unless otherwise agreed in writing. Delivery, shipping, and logistics arrangements are the responsibility of the Trade Client unless a delivery service has been separately agreed and charged.

Delivery dates are given in good faith and are estimates only. Time for delivery is not of the essence. We shall not be liable for any delay in delivery caused by circumstances beyond our reasonable control.

The Trade Client is responsible for ensuring suitable access to the delivery address and that the Goods will fit into the relevant premises. Any additional costs arising from access difficulties shall be borne by the Trade Client.

For Interior Design Service clients, delivery and installation within the United Kingdom can be arranged and will be priced separately. International delivery and installation is available exclusively as part of a full Interior Design Service and will be confirmed in writing as part of the project quotation.

If the Trade Client is unable to accept delivery at the agreed time, a re-delivery fee may apply. If the Trade Client requests storage of the Goods after the agreed delivery date, a storage fee will accrue on a daily basis from the day after the agreed delivery date. Storage fees are proportionate to the size and nature of the Goods and will be confirmed in writing before they begin to accrue.

If the Goods are damaged in transit, the Trade Client must notify us in writing within 48 hours of receipt. We will not accept liability for damage reported after this period.

12. Returns, Refunds, and Cancellations

Custom Orders, Bespoke items, and made-to-order products are non-cancellable and non-refundable once confirmed, as set out in clause 8.

Standard Range items may be returned within 14 days of delivery, provided they are unused, in their original packaging, and in a fully resaleable condition. Returns must be notified to us in writing within 14 days of delivery. The cost of return delivery is the responsibility of the Trade Client.

Refunds on eligible Standard Range returns will be processed within 14 days of the Goods being received and inspected by us.

Where we are genuinely unable to fulfil an order due to circumstances outside our control, and all reasonable alternative sourcing options have been exhausted, we will notify the Trade Client promptly and refund all payments made. We will not cancel an order for commercial convenience.

13. Defects and Warranty

All Goods must be inspected immediately upon delivery. Any defects, damage, or discrepancies must be reported to us in writing within 48 hours of receipt. We will not accept liability for defects reported after this period.

Where Goods are found to be defective or damaged as a result of manufacturing defects or damage caused during delivery by our representatives, we will repair or replace them free of charge at our discretion.

Our warranty does not apply to defects or damage arising from fair wear and tear, wilful damage, accident, negligence, misuse, failure to follow care instructions, unauthorised alteration or repair, or use of the product other than as recommended by The Baby Cot Shop.

Natural material characteristics including wood grain variation, dye lot variation in fabrics, hairline cracks in solid wood, and the natural scent of fresh finishes are not considered defects and are not covered by warranty.

14. Intellectual Property

All intellectual property rights in our products, designs, drawings, mood boards, 3D renders, design concepts, branding, imagery, and materials are owned by and shall remain vested in Little Sequoia Ltd trading as The Baby Cot Shop, or our licensors.

Nothing in these Terms and Conditions transfers any intellectual property rights to the Trade Client.

The Trade Client may not reproduce, copy, distribute, or use any of our designs, images, drawings, or materials for any purpose other than in connection with the specific project for which they were provided, without our prior written consent.

Where the Trade Client supplies designs, drawings, or materials to us, the Trade Client warrants that they have the right to use and supply such materials and that doing so does not infringe any third party intellectual property rights. The Trade Client shall indemnify us against any claims arising from such infringement.

15. Confidentiality

Both parties shall keep confidential any information obtained from the other in connection with any order or project under these Terms and Conditions, including pricing, design concepts, client details, and business information.

This obligation does not apply to information that is already in the public domain other than through a breach of this clause, or that is required to be disclosed by law or regulatory authority.

16. Photography and Portfolio Use

We may wish to photograph completed installations or projects for use in our portfolio and marketing materials. Where we intend to do so, we will seek the Trade Client’s confirmation before proceeding.

All photography is used anonymously. We will never publish the name or address of any End Client or identifying details of any private residence without explicit consent. Images are used solely for portfolio and brand purposes and are not sold or shared with third parties.

The Trade Client is responsible for obtaining any necessary consent from their End Client in relation to photography of the End Client’s property before confirming approval to us.

17. Limitation of Liability

All trade purchases are made on a business-to-business basis. Consumer protection legislation does not apply.

Our total aggregate liability to the Trade Client under or in connection with any order, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total value of the order to which the claim relates.

Neither party shall be liable to the other for any indirect or consequential loss, loss of profit, loss of business, or loss of opportunity arising from or in connection with any order or these Terms and Conditions.

This limitation does not apply to:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any breach of the confidentiality obligations in clause 15
Any liability that cannot be excluded or limited by law

18. Harrods Concession

The Baby Cot Shop operates a retail concession within Harrods, London. Trade clients are welcome to visit the concession with their End Clients. However, any purchases made through Harrods, whether in-store or via Harrods-managed platforms, will be treated as retail sales and processed directly by Harrods.

Purchases made via the Harrods concession do not qualify for trade discounts, commission, or any other benefits associated with a trade account, as all transactions are processed and governed by Harrods’ own terms and conditions.

To benefit from trade pricing, commission structures, and other trade privileges, all orders must be placed directly with The Baby Cot Shop through our showroom, website, or authorised trade representative.

19. Data Protection

We will handle all personal data provided by the Trade Client in accordance with our Privacy Policy and applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018.

Where the Trade Client shares personal data relating to their End Clients with us for the purposes of fulfilling an order, the Trade Client warrants that they have the lawful basis to do so and that the End Client has been informed of such sharing in accordance with applicable data protection law.

Our Privacy Policy is available at www.thebabycotshop.com/pages/privacy-policy.

20. Governing Law and Dispute Resolution

These Terms and Conditions and any dispute or claim arising from them shall be governed by and construed in accordance with English law. Both parties submit to the exclusive jurisdiction of the English courts.

In the event of a dispute, both parties agree to attempt to resolve the matter in good faith through direct negotiation before commencing formal legal proceedings.

Contact Us

For trade enquiries, account applications, or any questions relating to these Terms and Conditions, please contact us:

Email: [email protected]